Comments for Paul Green's MSP Marketing Edge

Comment on Episode 142: Your MSP’s marketing advantage: Showing empathy by Paul Green

Paul Green — Tue, 02 Aug 2022 14:10:57 +0000

In reply to Tom Varjan. Thanks Tom. Yes, that's a great summary of what he's saying

Comment on Episode 142: Your MSP’s marketing advantage: Showing empathy by Tom Varjan

Tom Varjan — Tue, 02 Aug 2022 14:06:56 +0000

Great interview, Paul.
Harold is so right in saying that it’s worth losing some legacy clients, who demand on-site visits and other obsolete services, in order to attract quality employees.
And as the quality of employees is improving, those better employees attract better clients.

Comment on Broken windows theory: It’s why you mustn’t take s##t from your staff by Paul Green

Paul Green — Wed, 12 Jun 2019 17:34:12 +0000

In reply to Martin Limburn. Wow, Martin. This article has rely uncovered a lot of stories. Wouldn't our businesses be perfect if we didn't need staff!

Comment on Broken windows theory: It’s why you mustn’t take s##t from your staff by Martin Limburn

Martin Limburn — Wed, 12 Jun 2019 16:42:24 +0000

Just been going through issues with 1 tech, (seem to be through it now, but time will tell) 5 weeks ago we had a new tech join, who must have picked up on some of this.
And he decided he would try it on, and try to make us force out the tech who has been with us for 3 years. He came to me last week to moan about the poor guy, and said he couldn’t work with him. I gathered everyone together and told them if they didn’t want to work with anyone else in the company that they could leave now, Monday morning the new tech came in and then handed in his notice.
He was then shocked that when i returned from my meeting I told him to leave there and then.

But now he has gone the week has been great everyone is happy, evene though we are all over worked!!!

Comment on Broken windows theory: It’s why you mustn’t take s##t from your staff by Paul Green

Paul Green — Wed, 12 Jun 2019 15:07:36 +0000

In reply to Phil Kimber. Wow, Phil!

Comment on Broken windows theory: It’s why you mustn’t take s##t from your staff by Phil Kimber

Phil Kimber — Wed, 12 Jun 2019 14:37:05 +0000

That is so true. I had to ‘sack’ a student today who couldn’t/wouldn’t turn up every week and complete a full day. His father wanted to collect him at 1pm today – 4 hours early. Happens every week. The lad is 17 and will not use the bus or cycle. Not good enough. Tomorrow i will just open up the computer and walk away………………… well they ‘have to let me do it when i feel like it’ – no they don’t.
keep up the good stories

Comment on Broken windows theory: It’s why you mustn’t take s##t from your staff by Paul Green

Paul Green — Wed, 12 Jun 2019 14:10:22 +0000

In reply to Robert Gibbons. Thank you Robert

Comment on Broken windows theory: It’s why you mustn’t take s##t from your staff by Robert Gibbons

Robert Gibbons — Wed, 12 Jun 2019 14:07:24 +0000

100% totally agree with this!
Love these short stories as they’re easy to read and action upon.
Thank you.