Frequently asked questions
Questions about the service and the marketing content
Will this work for me?
Yes. This service is designed for (and used by) MSPs ranging from one man band startups, to $3m+ revenue, and everything inbetween.
We have members in 25 different countries, including UK, USA, Canada, Australia, South Africa, India, Japan, and several countries in Europe.
If you want to be 100% sure you will benefit from the MSP Marketing Edge, please get your score in our marketing maturity scorecard. If your MSP scores under 80% you’ll benefit from this service.
Will this work in my market, vertical or niche?
Yes. The core content is created and aimed at business decision-makers, and it’s built to be adapted. It’s easy to make your marketing relevant to your target audience. It’s already being used in 25 different countries, and for dozens of different niches.
I’m not good at marketing. Will I know what to do?
Yes. Unlike our copycat competitors who give you marketing content and just abandon you to it, we have a framework with our 3 step lead generation system. And we’ve broken down your marketing into tasks, each with step by step instructions. This is designed for MSPs who start with no marketing ability.
By using the same marketing materials as other members, will this make me look and sound like every other MSP?
No. All our content is designed to be customized and branded. You can use copy/paste if you want a quick win. Or change it as much as you like. But remember you’ll be the only MSP in your area to use it.
I’ve tried something like this before, and it didn’t work for me. How is this different?
Most marketing services fail because they dump a ton of content on you with no structure or guide how to use it. We have a framework in the 3 step lead generation system. And we’ve broken down your marketing into tasks, each with step by step instructions. Follow the tasks and you can’t go wrong.
What exactly do I get as a member?
From day one of membership, you’ll benefit from:
- Your marketing stack made easy. Discover the right tools to grow (many are free)
- My 3 step lead generation system. You’ll build audiences, grow relationships, and convert relationships from leads to clients
- Your marketing broken down into easy tasks, with step by step instructions
- Optional marketing implementers who can do most of these tasks, so you don’t have to
- Thousands of pieces of searchable marketing content, created just for MSPs. There’s new content delivered on the 10th of every month
- Dozens of marketing campaigns, making it easy to target prospects
- Direct access to me, MSP marketing expert Paul Green with live events, and twice weekly drop-in marketing clinics
- Unlimited support from our dedicated marketing team, including 121 video calls when you’re stuck
- A private community of 1,000 other MSPs, none of whom are in competition with you
- Tons of training, tools and templates. Easy wins for your marketing
How long will it take me to implement the marketing in my trial?
You can get value in under 15 minutes. We designed the trial to be fast: Log in, grab some materials, and you’re off. No setup, no training videos to watch first. Although there’s plenty of training available when you want to dive into your marketing more thoroughly.
Do all members use all the service?
Some do, yes. Others pick and choose which parts they use. Even if you only use a fraction of the service, it’s great value for money.
I already have a marketing person. Why would I need this?
This is a resource for your marketing person. Many of our members have a marketing person, and they rely upon our service for a content to change, inspiration, ideas and support. It can get lonely being the marketing person for an MSP. We’re here to help them do their job better.
What file formats do you supply?
Designed documents are supplied as InDesign, PDF, Word, PowerPoint, Canva and Publisher (until its end of life in October 2026). Social media imports are for Publer, Hootsuite, Buffer, Growably and HubSpot. All other documents are in standard Office formats.
Can I put your content on my website?
Much of our content is designed to go on your website. And we have guidelines to help you avoid a Google duplicate content penalty.
Do you supply images I can use?
Yes, we supply you with images. We have a licence to re-sell them to you as part of our materials, but you can’t strip them out and use them for other purposes.
Instead, why not use Unsplash or Pexels for genuinely free stock images.
Are there restrictions on what I can do with my content?
Very few. We want you to use it in as many creative ways as you can. The only three restrictions are common sense ones:
You mustn’t proactively use your content outside your area
You mustn’t pass it to any other MSP to use
You mustn’t re-sell it
If your area is available, join me
And together, we’ll put in place a powerful
3 step lead generation system for your MSP
30 day free trial|Then £149 / $199 a month|No contract, cancel any time
Paul GreenThe world’s go to MSP marketing expert
Questions about location
Is the content designed for the UK or the US?
We have two versions of our content:
Optimised for the UK
Optimised for the US
Typically, members in the UK and Australia use the UK content. And MSPs everywhere else in the world use the US content. You can switch between them at any time if you wish. Our videos are presented by on-screen female presenters native to the UK and US. And audio only for Australia.
What if I’m not based in the UK or US?
You can still use this service. We have members in 25 different countries, including UK, USA, Canada, Australia, South Africa, India, Japan, and several countries in Europe.
Do you really only work with one MSP per area?
Absolutely. If multiple MSPs used this in an area, it would dilute the effectiveness of it. It’s sold to one MSP per area which is then locked.
What should I do if my area is locked?
If your area shows as locked you’ll be given the chance to join a waiting list. Please do this, and we’ll email if your area becomes available in the future. We currently have more than 1,000 MSPs on the waiting list.
Can I lock more than one area?
Yes, a small number of members buy 2 or more areas from us to lock out all their competitors. Please tell our support team if you wish to do this. There may be a price deal available, depending on demand for the area.
What MSPs say
E
Emma Pitnick
5 reviews • 0 photos
Not sure I can put into words how helpful Paul Green's MSP Marketing Edge has been for our MSP. In trying to maximize our efficiency and reach across marketing platforms, saving time is essential. You still want to make sure you deliver content that is relevant, helpful, and of high quality to your audiences. Paul Green has helped us do exactly that.
D
David Hanley
2 reviews • 1 photo
I've been using the MSP Marketing Edge content now for a few months, and so far i've been blown away! I feel like it's made such a difference already! It's more than just "some other online members service", you really get the impression that Paul (and his team) care about every single one of their members and their success which I find really inspiring.
R
Roger Schreiner
14 reviews • 6 photos
From the very beginning, their team was attentive, professional, and extremely knowledgeable about the MSP industry. Their communication and entire marketing process has been top-notch from day one, and I feel like they truly care about the success of our business. Overall, I highly recommend Paul and his team. Thank you for everything!
"It is abundantly worth the money. It's a no brainer to have a marketing system set up for next to nothing"
Do you have a question I haven’t answered here?
Email hello@mspmarketingedge.com
Or book a 121 call with my colleague Ben Smith
He'll ask about your MSP's marketing, and show you how the MSP Marketing Edge makes your marketing easy. No obligation to buy anything, ever. It's a friendly tour not a sales pitch.