Have you heard of broken windows theory? No, it’s nothing to do with problems upgrading from Windows 7 to Windows 10…
This book saved me £6,058 last week
I read a lot of business and marketing books (actually, these days I listen to more books on Audible than I read). And I’ve been meaning to tell you about …
How to never drop a ball (no matter how busy you are)
Most of the MSP owners I’ve met are high performing individuals. This is why we get frustrated with our staff, who can’t do what we do, at the pace we do it.
Tidying up (your business)
It’s called Tidying Up with Marie Kondo. The format is simple. She turns up at people’s houses and, er, helps them tidy up.
How to remove overly negative thoughts or persisting worries
And there it is. An overly negative thought or persisting worry has crept into your mind. It happens to all of us at some point in the week. But if …
The faster you can implement, the greater your chances of victory
We all have good ideas. REALLY good ideas. And often our natural inclination is to sit on them. We figure we’ll get around to them at some point
60 second video: Who’s more change resistant? You or your staff?
I’m starting a new occasional series this week called 60 seconds in Starbucks. I do love a coffee first thing in the morning. It’s my most productive time. So when …
Your business’s most precious and finite resource
Question: What’s the true purpose of your business? It’s not to provide MSP services, or to keep clients happy. That’s just what it does. I strongly believe that the purpose …
Worrying
For the first few years of my sole business journey I was a terrible worrier. I would lie awake at 3am worrying whether this client or that client was going to leave
What do you see here?
Some people see an acorn; Some people see squirrel food; Others see it as a potential oak tree; And others still, see a potential forest in waiting.