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Episode 261 includes stopping clients calling you personally for first line support, why victory loves preparation, and how introverts can communicate more confidently – and feel better about it.
Warning! This friction kills MSPs’ sales
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Episode 256 includes the friction that kills MSPs’ sales, can your MSP’s technicians close this many tickets, and how MSPs manage the conflict of business and parenting.
MSPs: How to minimise interruptions from staff
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Episode 255 includes how to minimise interruptions and stupid questions from staff, 5 big ugly MSP marketing myths BUSTED, and the 3 most important growth things you can do in the final 3 months of the year.
SPECIAL: Transform from MSP owner to entrepreneur
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In this SPECIAL Episode (250), Brad Martineau and I discuss how to transform from being an MSP owner to being a true entrepreneur, which could change your life for ever.
The 60 hour work myth kills MSPs
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Episode 247 includes the 60 hour work myth kills MSPs, 3 simple questions to max out the rest of 2024 and why techs don’t want to work for you and how to fix that
Episode 246: As the MSP leader, actions beat words
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Episode 246 includes as an MSP leader actions beat words, how to take a 3 week vacation with ZERO CALLS from your office, this MSP wishes he’d done these 3 things differently
Episode 245: You sure that prospect’s a great fit for your MSP?
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Episode 245 includes making sure that prospect’s a great fit for your MSP, a new lead has tons of value until one of these 3 things happens and removing your worries about hiring an operations person to free up your personal time
Episode 234: How to market your MSP to a vertical
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Episode 234 includes how to market your MSP to a vertical, this productivity hack will help you Get Things Done, and engendering happier, more productive staff.
Episode 233: The MSP that’s unstoppable
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Episode 233 includes why you need Big Mo in your business, systemizing your ability to under-promise and over-deliver, and this expert can help you grow your MSP business.
If I held you hostage for a month, what would happen to your MSP?
What would happen to your MSP if you disappeared for a month? The goal is to create a business that will thrive whether you are there or not