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Episode 23 includes a guest author with some great tips for growth, why recruitment is like marketing and the best email subjects
Episode 21: MSP KPIs to track
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Episode 21 includes the best KPIs to plot your success, how to deal with objections in sales meetings and the value of your MSP
Coronavirus: Your staff + clients want your leadership
With apologies to my US readers, today’s article has a few UK political references in it. But it’s still relevant to every MSP, everywhere. When Boris Johnson was elected as …
Video: How to stand out as different to your many competitors
Second of my three videos today, on the subject of getting new clients. The question from David G was: “The biggest thing we find hard to convince is what makes …
Video: How do you find new clients without a dedicated sales resource?
Last week I asked my email list and Facebook group for questions I could answer, on the subject of getting new clients
Episode 14: How passphrases help you sell more password managers
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Episode 14 includes how to boost MRR with password managers, tips to sell more telecoms and an ex Microsoft employee talks marketing Windows Virtual Desktop
Episode 13: Don’t kill your technician… give them a checklist instead
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Episode 13 includes how to fix your technician with a checklist, re-sell Azure with better margins and escape from the business for 3 weeks every month
Episode 12: The Impact Box
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Episode 12 describes an Impact Box and how it can push your prospects over the edge, why you need to monitor your Hassle Bucket and how to still make money from hardware
2020 Focus area 4) The joy of staff
This series of 5 articles is designed to help you reflect and focus on what’s most important to you in 2020. Previous articles: 2020 Focus area 1) Know what you …
Episode 11: The price of leadership is criticism
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Episode 11 includes a discussion on effective leadership, how to improve your MSP sales and why you should tell clients to leave you alone