I’m interviewed by Laura Johns about why most MSP marketing doesn’t work. It’s all to do with getting the foundations right
Co-managed IT deep dive: Why your B2B marketing actively repels IT directors (& what to do instead)
If you know that co-managed IT is the right strategic direction for your MSP but you’re not sure how to find IT directors and get their attention, this is the answer.
36 hours in the mind of a prospect (and what it means for your MSP)
John owns a manufacturing business. 38 staff. A production line that runs six days a week. And this Monday at 7.14am, he decided to fire his MSP. He just hasn’t told them yet…
Is keeping up with MSP news making your head (literally) explode?
If you find it really hard to keep up with everything that’s happening in the World of MSPs, this could be very helpful. Oh, and it’s free.
The 7 MSP marketing foundations that make you untouchable
If you have all seven of these in place in your MSP, you will be utterly untouchable. Do you?
Stop working IN your MSP (and how to make it work for you) with Ian Luckett, Darren Strong and Mit Patel
A fun podcast with Ian Luckett, Darren Strong and Mit Patel, discussing why you must stop working IN your MSP
Is this the most important hire your MSP hasn’t (yet) made?
Every MSP I know who hires someone into this role sees an immediate jump in perceived customer service levels
5 cool ideas from my last 5 podcast episodes
5 cool ideas from my last 5 podcast episodes… which one will you act on this week?
What to do when your MSP has a quiet week
OK, I realise the chances are you’re NOT having a quiet week. But just in case you are, there are five ideas in here to help you make the most of your unexpected free time…
MSPs are terrified of guarantees (yet this costs you clients)
I know of four or five MSPs who guarantee their work publicly. And guess what? They win more clients. Here’s why









