If you don’t have at least 10 hours a week put aside for LEADING your MSP rather than doing stuff in your MSP, you should read this
MSPs: Never be ignored on LinkedIn, again
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Episode 326 includes: Never be ignored on LinkedIn again, How your MSP can excite ANY prospect, and the Disney lesson your MSP mustn’t ignore.
The 3 big reasons your best technicians might leave you
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Episode 308 includes: The 3 big reasons your best technicians might leave you, how to turn tech newbies into your MSP’s biggest fans, and if you’re a control freak your MSP may struggle to grow.
MSPs: Stop using this 2008 marketing tactic
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Episode 307 includes: MSPs: stop using this 2008 marketing tactic, why ignoring Copilot damages MSPs’ retention, and can MSPs win clients without embracing video?
MSPs: Don’t have this regret at the end
Did you know you can grow your MSP faster by working less? It seems counter-intuitive, but it’s true
You can’t sell a client strategic advice if they see you under a desk plugging in cables
This is a massive disconnect between audience and message. And it’s killing your high end revenue
What if you only had 90 days to win new clients?
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Episode 293 includes: What if you only had 90 days to win new clients?, 3 HUGE questions to ask about your MSP’s clients, This MSP’s best ideas from his 8 year podcast.
Does your service desk manager really need to be a tech?
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Episode 292 includes: Does your service desk manager really need to be a tech?, how your MSP can break into a new vertical, and the framework MSPs can use to be more efficient.
Can your MSP offer an easy first purchase?
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Episode 290 includes: Can your MSP offer an easy first purchase?, Does your MSP do whatever it takes to keep clients happy?, Why is your MSP’s marketing and sales SOOOO slow?
Accountable to no-one: A blessing or curse?
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Episode 289 includes being accountable to no-one: a blessing or curse?, the free MSP marketing tactic that nearly got me arrested, and should MSPs use WhatsApp for marketing?