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Episode 286 includes how to get your MSP recommended by ChatGPT, 3 marketing priorities for your MSP in May, and 99% of MSPs do no proactive client retention.
Does your MSP have a culture of “whatever it takes to keep our clients happy?”
A culture of “do whatever makes technology easy for clients” would be a powerful retention weapon within your MSP… do you agree?
SPECIAL: How to own an MSP doing $7m a year
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Episode 269 is a SPECIAL – How to own an MSP doing $7m a year
SPECIAL: Should MSPs hire a chief growth officer?
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Episode 268 is a SPECIAL – Should MSPs hire a chief growth officer?
Give your family the gift of “more you” in 2025
If you’re still working 60 hours a week, you can’t fix that by working harder. Try this instead in 2025
Stop clients calling you personally for first line support
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Episode 261 includes stopping clients calling you personally for first line support, why victory loves preparation, and how introverts can communicate more confidently – and feel better about it.
SPECIAL: How MSPs can make more money
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Episode 260 is a SPECIAL celebration to mark 5 years of the podcast, and I’ve asked previous guests for their best ideas on how MSPs can make more money.
Golden rules of MSP sales & marketing
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Episode 259 includes the golden rules of MSP sales & marketing, 3 ways to kill your MSP’s sales and how MSPs can build self managing teams.
How do you discover your MSP’s perfect niche?
The power of a niche or vertical can be summarised in three beautiful words: Pure marketing focus. Here’s how to find yours.
Warning! This friction kills MSPs’ sales
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Episode 256 includes the friction that kills MSPs’ sales, can your MSP’s technicians close this many tickets, and how MSPs manage the conflict of business and parenting.