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Episode 290 includes: Can your MSP offer an easy first purchase?, Does your MSP do whatever it takes to keep clients happy?, Why is your MSP’s marketing and sales SOOOO slow?
Accountable to no-one: A blessing or curse?
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Episode 289 includes being accountable to no-one: a blessing or curse?, the free MSP marketing tactic that nearly got me arrested, and should MSPs use WhatsApp for marketing?
How to get your MSP recommended by ChatGPT
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Episode 286 includes how to get your MSP recommended by ChatGPT, 3 marketing priorities for your MSP in May, and 99% of MSPs do no proactive client retention.
Does your MSP have a culture of “whatever it takes to keep our clients happy?”
A culture of “do whatever makes technology easy for clients” would be a powerful retention weapon within your MSP… do you agree?
SPECIAL: How to own an MSP doing $7m a year
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Episode 269 is a SPECIAL – How to own an MSP doing $7m a year
SPECIAL: Should MSPs hire a chief growth officer?
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Episode 268 is a SPECIAL – Should MSPs hire a chief growth officer?
Give your family the gift of “more you” in 2025
If you’re still working 60 hours a week, you can’t fix that by working harder. Try this instead in 2025
Stop clients calling you personally for first line support
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Episode 261 includes stopping clients calling you personally for first line support, why victory loves preparation, and how introverts can communicate more confidently – and feel better about it.
SPECIAL: How MSPs can make more money
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Episode 260 is a SPECIAL celebration to mark 5 years of the podcast, and I’ve asked previous guests for their best ideas on how MSPs can make more money.
Golden rules of MSP sales & marketing
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Episode 259 includes the golden rules of MSP sales & marketing, 3 ways to kill your MSP’s sales and how MSPs can build self managing teams.