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Episode 193 includes the things you love and hate about your MSP, the power of in-person proposals and scheduled follow-ups, and the importance of authenticity when hiring or marketing to Gen z
Episode 190: Can an MSP do a 4 day working week?
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Episode 190 includes the ONE nugget of advice new MSPs need, the benefits of operating your MSP on a four-day working week, and marketing cyber security without leaning on fear, uncertainty and doubt.
Let me repeat that back, to check I fully understand your problem
What are your technicians saying to callers with issues? And how does it make them feel? This phrase could improve happiness and retention
Business owner’s mindset: You are the average of 5 people
In this guide you’ll learn how surrounding yourself with the right people is one of the key tools to growing a strong, successful business
Episode 180: Why your clients aren’t terrified of cyber crime
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Episode 180 includes how to not get locked in a ‘prison’ of your own design, why your clients aren’t terrified of cyber crime, and reaching B2B audiences using Facebook ads.
The ultimate guide to DOA, what it means and why it’s so important to help you implement your MSP’s marketing strategy
In this guide you’ll discover the other meaning of DOA and why as the owner of an MSP you really need to implement it to grow your business
Episode 179: How to max networking (events not cables)
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Episode 179 includes – you can’t expect ‘A Team’ game if you hire ‘B Team’ players, how to max networking (events not cables), and helping MSPs shorten sales cycles and double sales – in 90 days.
Can your MSP’s technicians close this many tickets?
Ever wondered how efficient your techs are? Now you can compare them to these stats from an outsourced helpdesk that handles 3,000 tickets a month
Episode 172: This tool makes hiring techs easier
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Episode 172 includes ‘4000 Weeks’ and the importance of ‘you time’ to your life and business, the tool that makes hiring techs easier, and how creating an excellent customer experience can help grow your business
Episode 171: MSPs: A clever idea for LinkedIn Live
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Episode 171 includes how to structure your day to manage your MSP effectively, growing your client base with LinkedIn Live, and how you can retain staff and use data to grow your business.