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Episode 261 includes stopping clients calling you personally for first line support, why victory loves preparation, and how introverts can communicate more confidently – and feel better about it.
SPECIAL: How MSPs can make more money
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Episode 260 is a SPECIAL celebration to mark 5 years of the podcast, and I’ve asked previous guests for their best ideas on how MSPs can make more money.
Golden rules of MSP sales & marketing
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Episode 259 includes the golden rules of MSP sales & marketing, 3 ways to kill your MSP’s sales and how MSPs can build self managing teams.
MSPs: How notifications stop you from buying a better car
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Episode 258 includes how notifications stop you from buying a better car, are you up against a Super MSP? This is why you have nothing to fear, and why your brand is so much more than your logo.
What the yellow car game teaches MSPs about marketing
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Episode 257 includes what the yellow car game teaches MSPs about marketing, a simple marketing cadence that your MSP can swipe and adapt, and how offering custom development boosts client retention for MSPs.
Warning! This friction kills MSPs’ sales
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Episode 256 includes the friction that kills MSPs’ sales, can your MSP’s technicians close this many tickets, and how MSPs manage the conflict of business and parenting.
MSPs: How to minimise interruptions from staff
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Episode 255 includes how to minimise interruptions and stupid questions from staff, 5 big ugly MSP marketing myths BUSTED, and the 3 most important growth things you can do in the final 3 months of the year.
9 MSP marketing ideas to break into a new vertical
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Episode 254 includes 9 MSP marketing ideas to break into a new vertical, how to stand out at networking meetings and how to find another MSP for sale, and start a conversation
MSP owners: Why do we make our lives so hard?
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Episode 253 includes MSP owners who make their lives so hard, the most powerful MSP marketing question to ask any lead and how to do marketing within the CIS security framework.
MSPs: How to influence what John Smith buys
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Episode 252 includes: get the right message in front of the right person at the right time, do you employ any Sales Prevention Officers? And the common service mistakes that can damage client retention.