Episode 73 includes how to run a more reliable MSP, why your ‘happy balance’ is important and the importance of pricing
Episode 72: How to convert break/fix clients to managed services
Episode 72 includes how to grow your recurring revenue from break/fix clients, more tips for recruiting the best phone person and future insight from a helpdesk expert
Episode 71: Do you procrastinate? Get back to me on that one…
Episode 71 includes how to get more stuff done, why you should delegate slowly and how to grab attention on video calls
Episode 70: Stop using the words “users” and “tickets”
Episode 70 includes the worst words to strip out of your marketing, the best meetings to move your MSP forward and how to sell more via Zoom
Episode 69: This should be your MSP’s marketing funnel
Episode 69 includes the elements you need to build a marketing funnel, a game to play with your team to boost productivity and some new revenue stream ideas for your MSP
Episode 68: Double your MSP’s sales with this one tactic
Episode 68 includes how to dramatically improve close rates, the chance to win Todoist premium and great advice from an SEO expert
Episode 67: How to get more referrals for your MSP
Episode 67 includes how to pick up new clients via recommendations, keep your sales staff motivated and a research expert’s predictions for 2021
Episode 66: Why your MSP should pay YOU before anyone else
Episode 66 includes the business benefit of financially putting yourself first, the power of rhythmic marketing and Paul’s special guest is a productivity expert
Episode 65: Why your MSP should phone every old prospect
Episode 65 includes how best to use your phone to find new opportunities, a guide for recruiting a part-time VA and why you need a better forecast
Episode 64: Just ‘cos you’re busy, doesn’t mean your techs are
Episode 64 includes why you shouldn’t expect others to work at your pace, great tips for 1-2-1 coaching and the creator of a brilliant time-tracking device is the special guest